24 hour notice of cancellation is required
Due to the fact that so many appointments are now being wasted by late cancellations or missed appointments, the whole treatment time allocated will be charged to the client.
No show appointments will be invoiced with 28 days to settle the invoice.
This is unfortunate but please remember other people want our time too.
(Date Protection Policy for Remedies Therapy)
What Information Do We Need?
We need your contact details, your name | phone number | address | postcode and email address. We will also need information about your age | health | medication details in order for a treatment to go ahead.
Why Do We Need It, How Will We Use It and How Long Will We Retain It?
We need all the details above in order to ensure that it is safe for us to provide the treatments you may ask for and also for insurance purposes. We will store your information for 7 years after the date of your treatment, or for 7 years after you have reached the age of 18 if you are/were under 18 when your treatment took place. Our lawful basis for processing this personal information is ‘contract’, this means that we have a legal reason to ask you for your data because we need it for contractual reasons. You do not have to share your personal data with us, but if you do not we cannot offer you a treatment with Remedies Therapy. You must fulfil your side of the contract (share your personal information) in order for us to fulfil ours (carry out treatment).
We would also like to send you information about the products and services we offer using the information you have shared with us, but you do not have to agree to this for treatment to go ahead. If you agree to being contacted for marketing purposes using the following methods please tick the relevant boxes to give your consent. You may withdraw this consent at any time by emailing me at firstname.lastname@example.org or calling me on 07785956402.
Will We Share Your Information?
We will NOT share your information with anyone outside of Remedies Therapy.
Who Can I Complain To If I Feel You Are Not Handling My Data Correctly?